About Us

Building trust through expertise, delivering excellence through experience

We provide comprehensive loss adjusting, insurance claim advisory, and forensic structural assessment services. With a strong background in insurance and engineering, our team brings deep technical expertise and practical insight to complex property and engineering claims.

Our team includes certified insurance professionals and qualified engineers, reflecting our unwavering commitment to excellence and professionalism in every engagement.

We work with insurers, underwriting agencies, brokers, TPAs, law firms, businesses and policyholders to deliver fair, efficient and tailored solutions that simplify the claims process.

Our Values & Approach

The principles that guide our work and define our commitment to excellence

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Expertise

Deep technical knowledge combined with practical insurance industry experience

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Efficiency

Streamlined processes that deliver timely, actionable results

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Fairness

Impartial assessments that serve all stakeholders' interests

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Excellence

Commitment to the highest professional standards and continuous improvement

Who We Serve

We partner with diverse stakeholders across the insurance ecosystem to deliver comprehensive solutions tailored to each client's unique needs.

Insurance Companies
Underwriting Agencies
Insurance Brokers
Third Party Administrators
Law Firms
Policyholders

Lead Claims Management

We provide Loss Adjusting, Insurance Claims Advisory, and Forensic Structural Assessment services to Insurers, Brokers, Underwriting Agencies, TPAs, Law Firms, Businesses, and Policyholders across Australia.

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Disclaimer

Lead Claims Management Pty Ltd (LCM) provides loss investigation and assessment services to insurers and policyholders. Such services to policyholders do not include any claims handling and settlement services that would require LCM to hold a licence from ASIC. In particular, LCM does not issue or arrange insurance products, have authority from an insurer to reject any insurance claims, broker or manage insurance claims on behalf of an insurer (beyond loss investigation and assessment services) or represent policyholders in pursuing claims against their insurer. If you have any questions regarding whether your insurance policy is right for you, you should speak to your insurer, insurance broker or financial adviser.

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